PEZ.
When we lost power to our spa we needed a service call to determine the problem. We were able to I have a technician within a few days. Our situation occurred in the middle of May which is a very busy time for B&B pools.
We appreciated the attention that we received in order to have a technician make a visit to diagnose and repair or problem.
Being with BNB pools since 1993 and will continue to use their services and retail store.