A Word From Our Customers
B&B Pool & Spa Center takes pride in providing superior customer service in all we do, whether we’re designing and constructing a custom pool and spa, renovating or remodeling an existing pool and spa, or providing weekly maintenance and repair services. We value our customers and appreciate hearing from you. Please take a few minutes to read through our customer reviews to see what some of our clients have had to say about their experience with us.
“B + B is cordial, responsible and reliable with your service needs.
They are also amiable in a frantic seasonal business. Been around for over 45 years and been using them when needed for 40.”
“Very knowledgeable staff, best pool store around.”
“Very friendly and helpful”
“When we lost power to our spa we needed a service call to determine the problem. We were able to I have a technician within a few days. Our situation occurred in the middle of May which is a very busy time for B&B pools.
We appreciated the attention that we received in order to have a technician make a visit to diagnose and repair or problem.
Being with BNB pools since 1993 and will continue to use their services and retail store.”
“Been with them for 20Plus years. Always responsive. Always fair.”
“Great help and answered all my questions”
“As a property manager, I have always been very pleased with the quality of service that B & B Pool provides. The staff is very knowledgeable and helpful. The maintenance staff is top notch. I would highly recommend using B & B Pool for all your pool or spa needs.”
“Best Pool and Spa business in NJ/NY. Family run. Craig the owner involved in all and an honest great person. He did a salt water pool with waterfalls for me that was incredible in Bergen County. And numerous Jacqui’s. Maintenance great as well.”
“Fast and professional service!”
“Great customer service. Patient and explain everything in detail.”
“Responsive, professional and knowledgeable.”
“Service is really great. Have been using them for more than 20 years and have been ever been disappointed. Strongly recommend.”
“Pilar and Oscar have been doing an outstanding job- they also took the time to make suggestions to help us maintain it. The pool has never looked better – it is crystal clear! Needed repairs were also pointed out and completed. We highly recommend.”
“The service of B&B Pool and Spa is impeccable. If there is in issue, the technicians quickly come to assess the situation. The weekly maintenance staff is always courteous and do a great job. I would highly recommend B&B Pool and Spa to other pool owners.”
“B&B was very responsive to my phone inquiry to order a new pool cover. I was able to do everything over the phone and email, as they had done the cover 17 years ago and still had the records. The cover came in much faster, and they came and fitted it shortly after that . Great experience.”
“Once we decided to install a pool, we looked into many local companies and decided that B&B was the best fit for our project. Derek worked with us every step of the way- from initial design to execution. We couldn’t be happier with our pool- it’s exactly what we envisioned. Everyone we’ve encountered at B&B has been wonderful- courteous and professional. We highly recommend B&B.”
“B & B Pool and Spa installed our pool in 2012. They did an amazing job! They open our pool in the spring, close it in the fall, and, do our weekly maintenance. They are reliable, responsive and, most importantly to me, they never make me feel like I’m bothering them. They are kind, pleasant and treat us like family. Above all, their work is top notch!!!”
“Great company. Professional and easy. Good response time.”
“Love our custom designed pool. Install and design was fantastic. Having a weekly maintenance program allows us to enjoy our pool and spa without a concern and reassurance that the quality of the water is always perfect. Highly recommend.”
“Whenever I go for supplies, get the water tested, have them open or close my pool, or service my pool and spa, everyone is knowledgeable, explains what I need, and comes promptly. Also, they don’t try to sell what isn’t needed.”
“The technicians that came to work on my hot tub were professional. They were able to fix the issue and answer all my questions. It was a pleasure dealing with such honest and nice techs.”
“B&B has taken care of my very old gunite in-ground pool for at least 30 years and has kept it running beautifully. They are quite helpful and patient and I trust them to keep this classic pool going for many years to come.”
“Friendly service. They test your pool water and don’t try to sell you unnecessary chemicals.”