Get Started with Hot Tub Service, Repair and Maintenance Introduction Customer Info Hot Tub Details Service Details Review & Finalize Introduction Thank you for choosing B&B Pool and Spa Center for your hot tub service, repair and maintenance needs. Our team looks forward to assisting you in maintaining a beautiful and fully functional Hot Tub through our comprehensive Hot Tub service, repair, and maintenance offerings. Our experienced professionals are dedicated to keeping your Hot Tub in top condition, providing you with a clean, safe, and enjoyable swimming experience all year round. Please complete the form below to request Hot Tub service, repair and maintenance. It should only take a few minutes of your time. We appreciate your attention to detail in providing accurate information, as it will help us deliver the best possible service for your Hot Tub. If you have any specific requests or additional notes, please include them in the designated section. Your pool's health and longevity are in good hands with our team. We look forward to serving you and transforming your hot tub into a pristine oasis for relaxation and fun. Customer Information Customer Contact Information * indicates required Are you a new or returning customer? * New customerReturning customer I would like the same services as last time First Name * Last Name * Email * Home Phone Cell Phone * Work Phone * Customer Address Information * indicates required Street Address * City * State * —Please choose an option—AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyoming Zip * Hot Tub Details Hot Tub Details * indicates required You chose the same services as last time. * Are you a residential or commercial hot tub owner? * ResidentialCommercial What style of hot tub do you have? * —Please choose an option—Inground SpaPortable Hot Tub Do you know how many gallons your spa or hot tub has? * Yes, please enter it belowI don’t know Enter your Approximate gallons* Approximately when was the last time your spa or hot tub received professional service or maintenance? * Briefly describe the current condition of the Spa or Hot Tub. * Service Details Hot Tub Service, Repair & Maintenance * indicates required You chose the same services as last time. * What type of services do you need? Check all that apply. * Hot Tub Service Hot Tub Repair Hot Tub Maintenance Sundance Warranty Call Hot Tub Service * indicates required You chose the same services as last time. * Please select the services you are interested in. Check all that apply. * Hot Tub Services Cover Lift Repair Drain and Clean Drain, clean and Refill Hot Tub Opening Hot Tub Closing Drain and Refill Cover Replacement Cartridge Filter Replacement Equipment Installs Heaters Salt Systems Filters Pump & Motor Liner Cover Equipment Services Automation System Setup Equipment Inspections Pool School - How to Use Your Equipment General Troubleshooting & Diagnostics Leak Detection Pool and Spa Leaks Equipment Leaks Do you have any other service needs or specific requests we need to know about? Please enter below: Hot Tub Repair * indicates required You chose the same services as last time. * Please select the services you are interested in. Check all that apply. * Hot Tub Services Hot Repair Pool Cover Repair Cover Lift Repair Spa Service / Repair Equipment Equipment Repairs Do you have any other repair needs or specific requests we need to know about? Please enter below: Hot Tub Maintenance * indicates required You chose the same services as last time. * Maintenance Services: Maintenance services will be performed until your pool is closed, or at the customer’s request in writing to suspend. Requests to suspend service must be sent to service@bbpoolandspa.com. Chemicals will be added as needed and will be billed additionally. We will gladly use your chemicals if they are visible and easily accessible during the time of service. Zone * Zone OneZone TwoZone Three Prices listed below are based on the above areas or zones. We will not perform any services without a valid credit card and a signed credit card authorization form. Pool Weekly Service $90.00 $95.00 $100.00 $0.00 per visit + tax + chemicals: Once a week we vacuum, skim, and brush the pool as needed, backwash the filter as needed, and test and balance the chemicals. Deluxe Weekly Service $125.00 $130.00 $135.00 $0.00 per visit + tax + chemicals: This service includes a chemical check at the beginning of the week and a standard service at the end of the week. Recommended for pools with a high bather load, pools in wooded areas, and pools heated to 85 degrees or more. Pool Bi-Weekly Service $130.00 $135.00 $140.00 $0.00 per visit + tax + chemicals: Our weekly service is performed every other week. Customers are responsible for maintaining chemical levels on our off-week and B&B Pool and Spa Center cannot be held responsible for the water clarity. Excess chemicals may be necessary if the pool chemistry is not maintained weekly. If follow-up visits are necessary, they will be billed at our regular rate. Spa Weekly Service $70.00 $75.00 $80.00 $0.00 per visit+ tax + chemicals: Once a week we balance the chemicals and clean the filter as needed. * We drain, clean, and refill the spa when it is necessary for a charge of $325. If you prefer to refill yourself, the charge is $225.00. Spa Bi-Weekly Service $110.00 $115.00 $120.00 $0.00 per visit + tax + chemicals: Our weekly service is performed every other week. Customers are responsible for maintaining chemical levels on our off-week and B&B Pool and Spa Center cannot be held responsible for the water clarity. Excess chemicals may be necessary if the spa chemistry is not maintained weekly. If follow-up visits are necessary, they will be billed at our regular rate. * Chem Check $60.00 $65.00 $70.00 $0.00 per visit + tax + chemicals: Our standard chemical check service is performed weekly. This consists of our testing the water, balancing if required and skimming the surface of the body of water. (NO vacuuming or brushing). Customers are responsible for maintaining chemical levels throughout the month and B&B Pool and Spa Center cannot be held responsible for the water clarity. Excess chemicals may be necessary if the spa chemistry is not maintained weekly. If follow-up visits are necessary, they will be billed at our regular rate. * Services will be performed rain or shine. All jobs will be considered satisfactory unless B&B Pool and Spa Center is notified in writing within 3 days of service. We cannot be held responsible for damage to liners that are six or more years old. A 1.5% monthly late fee will be charged to all accounts delinquent 30 days. Any court or collection fees become the responsibility of the homeowner. Credit Card information is mandatory. Your card will be charged once service is complete. You will be charged a $75.00 trip fee if you cancel your scheduled service on site. We cannot complete our service without full access to your pool/spa and equipment. If we do not have full access, you will be charged a $75 trip fee for the attempted service. Sales tax will be applied to all products and services. Gas surcharges may apply to each service. Prices can change anytime based on the supply chain. Due to liability, B&B Pool and Spa Center will not install any equipment that was not purchased directly from B&B. Review & Finalize Review Your Information Please take a minute to review and verify your information before submitting to ensure a seamless process. Customer Information Please leave this field empty. Thank You, We Have Received Your Information. Thank you for taking the time to fill out the form. We truly appreciate your effort in providing us with accurate information. Your submission has been received, and we want to assure you that we are actively working on your request. Our team will reach out to you shortly to discuss the details and finalize the arrangements for your pool service, repair and maintenance. Please check your email inbox / spam folder for a copy of your submission. At B&B Pool and Spa Center, customer satisfaction is our top priority, and we are committed to delivering a seamless and enjoyable experience for you. Once again, we extend our sincere gratitude for choosing our services. We look forwrad to serving you and ensure that your pool service, repair, and maintenance needs are handled with the utmost expertise and care. Warm regards, B&B Pool and Spa Center Back to Home
